US 12,243,642 B2
Senior living engagement and care support platforms
Stephen Dunstan, Tempe, AZ (US); Kami LaVallier, Pekin, IL (US); Edward P. Matesevac, Normal, IL (US); Mary Kay Mueller, Normal, IL (US); Vallory Clardy, Fremont, CA (US); Matthew Morrison, Mesa, AZ (US); Nirav Patel, Plano, TX (US); Francesco Radicati, Palo Alto, CA (US); Beth Ann Snell, Anchor, IL (US); Cara Lawlor Quigley, Bloomington, IL (US); Caroline Mead, Bloomington, IL (US); Kelsey Schachter, Bloomington, IL (US); Brea Dutt, Bloomington, IL (US); Lindsay Meyer, Bloomington, IL (US); Leny Santana, Bloomington, IL (US); Marta Coleman, Bloomington, IL (US); and Christine Pizzo, Bloomington, IL (US)
Assigned to State Farm Mutual Automobile Insurance Company, Bloomington, IL (US)
Filed by State Farm Mutual Automobile Insurance Company, Bloomington, IL (US)
Filed on Apr. 20, 2022, as Appl. No. 17/725,368.
Application 17/725,368 is a continuation of application No. 17/520,472, filed on Nov. 5, 2021, granted, now 11,380,439.
Application 17/520,472 is a continuation of application No. 17/461,627, filed on Aug. 30, 2021, granted, now 11,901,071.
Application 17/461,627 is a continuation of application No. 17/324,993, filed on May 19, 2021, granted, now 11,107,581, issued on Aug. 31, 2021.
Application 17/324,993 is a continuation of application No. 17/038,738, filed on Sep. 30, 2020, granted, now 11,056,235, issued on Jul. 6, 2021.
Application 17/038,738 is a continuation of application No. 16/996,592, filed on Aug. 18, 2020.
Claims priority of provisional application 63/041,409, filed on Jun. 19, 2020.
Claims priority of provisional application 62/935,860, filed on Nov. 15, 2019.
Claims priority of provisional application 62/935,854, filed on Nov. 15, 2019.
Claims priority of provisional application 62/892,207, filed on Aug. 27, 2019.
Claims priority of provisional application 62/888,746, filed on Aug. 19, 2019.
Prior Publication US 2022/0246294 A1, Aug. 4, 2022
Int. Cl. G16H 40/67 (2018.01); G06F 3/16 (2006.01); G16H 10/60 (2018.01); G16H 80/00 (2018.01); H04L 5/02 (2006.01); H04L 51/02 (2022.01)
CPC G16H 40/67 (2018.01) [G06F 3/167 (2013.01); G16H 10/60 (2018.01); G16H 80/00 (2018.01); H04L 5/02 (2013.01); H04L 51/02 (2013.01)] 20 Claims
OG exemplary drawing
 
1. An engagement and care support platform (“ECSP”) computer device comprising at least one processor in communication with a chatbot and at least one memory device, the ECSP computer device in communication with a first client device associated with a senior user and a second client device associated with a caregiver, the at least one processor of the ECSP computer device is programmed to:
store user information for the senior user associated with the first client device and the caregiver associated with the second client device, wherein the caregiver is a member of a circle of care of the senior user;
store, in a database, a task list for the senior user, including a plurality of caregiver tasks to be performed for the senior user by the caregiver;
periodically monitor the chatbot for a verbal user interaction by the caregiver using the second client device, wherein the verbal user interaction includes a modification to at least one existing caregiver task of the plurality of caregiver tasks to be performed for the senior user by the caregiver;
query the database to retrieve the at least one existing caregiver task;
update the at least one existing caregiver task based upon the modification;
store, in the database, the updated at least one existing caregiver task; and
transmit a notification indicating the modification of the updated at least one existing caregiver task to be displayed on a client device associated with at least one other member of the circle of care for the senior user.