US 12,243,525 B1
Multi-system communications
Brian Oliver, Seattle, WA (US); and Tu Dien Do, Kanata (CA)
Assigned to Amazon Technologies, Inc., Seattle, WA (US)
Filed by Amazon Technologies, Inc., Seattle, WA (US)
Filed on Jan. 31, 2023, as Appl. No. 18/103,841.
Application 18/103,841 is a continuation of application No. 16/190,650, filed on Nov. 14, 2018, abandoned.
Int. Cl. G10L 15/22 (2006.01); G10L 15/30 (2013.01)
CPC G10L 15/22 (2013.01) [G10L 15/30 (2013.01); G10L 2015/223 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A computer-implemented method, comprising:
receiving, by a computing system and from a first device operated by a first user, a first request to use the first device to communicate with a second user;
based at least in part on the first request, sending, from the computing system to a first communication system, a second request for the first communication system to enable the first device to communicate with the second user, wherein the first communication system operates in accordance with a first communication modality;
receiving, by the computing system and from the first communication system, a first response denying the second request;
based at least in part on the first response, sending, from the computing system to a second communication system, a third request for the second communication system to enable the first device to communicate with the second user, wherein the second communication system operates in accordance with a second communication modality different from the first communication modality; and
causing a first communication connection to be established between the first device and a second device associated with the second user to enable communication between the first device and the second device in accordance with the second communication modality.