US 12,243,114 B2
Oilfield data loading services request handling and completion system
Vishvesh Paranjape, Pune (IN); Vishakha Vijay Bhoite, Pune (IN); Jeremy Campbell, Harrogate (GB); and Sayani Kumar, Pune (IN)
Assigned to SCHLUMBERGER TECHNOLOGY CORPORATION, Sugar Land, TX (US)
Filed by Schlumberger Technology Corporation, Sugar Land, TX (US)
Filed on Feb. 29, 2024, as Appl. No. 18/592,017.
Application 18/592,017 is a continuation of application No. 16/948,086, filed on Sep. 2, 2020, granted, now 11,922,522.
Claims priority of provisional application 62/899,106, filed on Sep. 11, 2019.
Prior Publication US 2024/0202845 A1, Jun. 20, 2024
This patent is subject to a terminal disclaimer.
Int. Cl. G06Q 50/06 (2024.01); E21B 43/00 (2006.01); G06Q 10/0631 (2023.01)
CPC G06Q 50/06 (2013.01) [E21B 43/00 (2013.01); G06Q 10/063114 (2013.01); G06Q 10/06313 (2013.01)] 12 Claims
OG exemplary drawing
 
1. A method comprising:
receiving a data loading service request for loading data to an application;
generating a service ticket in response to the request, the service ticket identifying details of the data loading service request;
assigning one or more tasks associated with the service ticket to one or more resources comprising one or more automated systems and one or more operators, wherein assigning the one or more tasks comprises selecting the one or more resources based on information included in the service ticket, wherein the information comprises an identity of a user requesting the data loading service request, a type of data associated with the data loading service request, a volume of the data to be loaded, and an application type to receive the data;
receiving, from the one or more resources, additional information regarding a status of completion of the data loading service request after the one or more tasks are assigned to the one or more resources, wherein the additional information comprises a new request, a request assigned, a request resolved, a close request, or any combination thereof; and
providing one or more updates of the status of the requested service to the user through a user interface.