US 12,243,076 B2
Method and apparatus for adjusting a digital assistant persona
Christopher Baldwin, Algonquin, IL (US)
Assigned to AT&T Intellectual Property I, L.P., Atlanta, GA (US)
Filed by AT&T Intellectual Property I, L.P., Atlanta, GA (US)
Filed on Apr. 18, 2023, as Appl. No. 18/302,347.
Application 18/302,347 is a continuation of application No. 17/546,531, filed on Dec. 9, 2021, granted, now 11,676,176.
Application 17/546,531 is a continuation of application No. 16/405,137, filed on May 7, 2019, granted, now 11,227,312, issued on Jan. 18, 2022.
Application 16/405,137 is a continuation of application No. 14/076,306, filed on Nov. 11, 2013, granted, now 10,311,482, issued on Jun. 4, 2019.
Prior Publication US 2023/0259976 A1, Aug. 17, 2023
This patent is subject to a terminal disclaimer.
Int. Cl. G06Q 30/00 (2023.01); G06Q 30/0241 (2023.01); G06Q 30/0251 (2023.01); H04W 8/18 (2009.01); H04W 4/02 (2018.01)
CPC G06Q 30/0267 (2013.01) [G06Q 30/0269 (2013.01); G06Q 30/0277 (2013.01); H04W 8/18 (2013.01); H04W 4/02 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A device, comprising:
a processing system including a processor; and
a memory that stores executable instructions that, when executed by the processing system, facilitate performance of operations, comprising:
receiving user input from a user of a communication device during a communication exchange with a digital assistant having a digital assistant persona, wherein the user input includes an image of the user;
analyzing speech patterns and vocabulary of the user and detecting a physical cue from a comparison of the image with a sample image of the user;
determining a user deficiency based on the analyzing; and
adjusting the digital assistant persona based on the user deficiency, resulting in an adjusted persona, wherein the adjusting the digital assistant persona enables the digital assistant to present information during the communication exchange that is selected by the digital assistant based on the user deficiency, wherein the information is associated with a subject matter that is designated by the processing system as being unknown to the user, wherein the adjusted persona provides the information in the communication exchange responsive to the user deficiency.