US 12,243,017 B1
Context-based communication platform
Sunita Warrier, Flower Mound, TX (US); and Arun Dhanabal, Flower Mound, TX (US)
Assigned to AMERICAN AIRLINES, INC., Fort Worth, TX (US)
Filed by AMERICAN AIRLINES, INC., Fort Worth, TX (US)
Filed on Nov. 14, 2022, as Appl. No. 18/055,163.
Application 18/055,163 is a continuation of application No. 15/044,891, filed on Feb. 16, 2016, granted, now 11,501,252.
Claims priority of provisional application 62/273,906, filed on Dec. 31, 2015.
This patent is subject to a terminal disclaimer.
Int. Cl. G06Q 10/10 (2023.01); G06F 16/9535 (2019.01)
CPC G06Q 10/10 (2013.01) [G06F 16/9535 (2019.01)] 20 Claims
OG exemplary drawing
 
1. A method of providing a subscription-based communication platform, the method comprising:
storing an executable application on a computer readable medium within each remote computer in a plurality of remote computers, wherein when the executable application is executed, the executable application is associated with an individual user;
receiving, at a server in communication with each remote computer:
subscription group data for each individual user, wherein the subscription group data comprises an event identifier; and
user contact data for each individual user;
storing, in a database that is in communication with the server, the user contact data and the subscription group data for each individual user;
receiving, at the server, a plurality of communications,
wherein each communication in the plurality of communications is intended to be received by an intended recipient of the communication; and
wherein each communication within the plurality of communication comprises:
a message; and
subscription group data associated with the intended recipient of the communication;
identifying for each communication in the plurality of communications, using the server and the database, the user contact data of the intended recipient based on the subscription group data associated with the intended recipient;
sending, from the server and using the user contact data, each communication in the plurality of communications to the respective intended recipient,
wherein a first communication is sent to a first intended recipient that is associated with a first event identifier; and
wherein a second communication is sent to a second intended recipient that is associated with the first event identifier;
displaying simultaneously, on a graphical user interface of a first remote computer associated with a first individual user, at least portions of:
the first communication; and
the second communication;
wherein the simultaneous display of the first and second communications provides a directory of relevant communications associated with the first event identifier; and
wherein the respective portions of the first and second communications are chronologically and selectably displayed in the directory;
and
receiving a selection, via the graphical user interface of the first remote computer, of one of the simultaneously displayed communications in the directory.