US 12,242,365 B2
Application uptime calculation in hosted environment
Saurabh Goyal, Bangalore (IN); Shefali Srivastava, Delhi (IN); Bert Schulze, Pfinztal (DE); and Manish Saraswat, Bangalore (IN)
Assigned to SAP SE, Walldorf (DE)
Filed by SAP SE, Walldorf (DE)
Filed on Jul. 5, 2023, as Appl. No. 18/347,341.
Prior Publication US 2025/0036539 A1, Jan. 30, 2025
Int. Cl. G06F 11/34 (2006.01); G06F 11/00 (2006.01)
CPC G06F 11/3419 (2013.01) [G06F 11/008 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A computer-implemented method, comprising:
monitoring, by an application uptime system, whether execution of an application is successful without causing an incident;
in response to the execution of the application being successful without causing the incident, stopping, by the application uptime system, monitoring of the application until an external trigger is received; and
in response to the execution of the application being unsuccessful and causing the incident, the method further comprising:
collecting, by the application uptime system, one or more end user incident reports including an incident identifier, a start time of the incident, and a stop time of the incident,
collecting, by the application uptime system, one or more development system incident reports linked to the one or more end user incident reports,
determining, by the application uptime system, at least one end user metric for the application,
generating, by the application uptime system, one or more user interface views based on the at least one end user metric for the application, and
causing to be presented the one or more user interface views.