US 12,242,364 B2
Engagement-based communication session management
Ryen W. White, Woodinville, WA (US)
Assigned to Microsoft Technology Licensing, LLC, Redmond, WA (US)
Filed by Microsoft Technology Licensing, LLC, Redmond, WA (US)
Filed on Feb. 16, 2022, as Appl. No. 17/673,401.
Prior Publication US 2023/0259437 A1, Aug. 17, 2023
Int. Cl. G06F 11/30 (2006.01); G06F 3/16 (2006.01); G06F 18/214 (2023.01); G06N 20/00 (2019.01)
CPC G06F 11/3041 (2013.01) [G06F 3/165 (2013.01); G06F 11/3096 (2013.01); G06F 18/214 (2023.01); G06F 2201/805 (2013.01); G06F 2201/86 (2013.01); G06N 20/00 (2019.01)] 20 Claims
OG exemplary drawing
 
1. A system comprising:
at least one processor; and
memory storing instructions that, when executed by the at least one processor, causes the system to perform a set of operations, the set of operations comprising:
receiving, by the system, an interaction intent metric for a user of a first computing device, wherein the user is a communication participant of a communication session;
when it is determined that the interaction intent metric exceeds a positive intent threshold and input for the communication session is muted:
identifying a first set of actions associated with a positive intent to engage in the communication session;
providing, an indication of the first set of actions to a second computing device of an organizer of the communication session, wherein the first set of actions comprises a list of actions associated with the participant;
receiving, from the second computing device, an indication of a selected action from the first set of actions; and
performing the action with respect to the first computing device of the participant;
when it is determined that the interaction intent metric is below a negative intent threshold and input for the communication session is not muted:
identifying a second set of actions associated with a negative intent to engage in the communication session;
providing, an indication of the second set of actions to the second computing device of the organizer of the communication session wherein the second set of actions comprises a list of actions associated with the participant;
receiving, from the second computing device, an indication of a selected action from the second set of actions; and
performing the action with respect to the first computing device of the participant.