US 12,242,333 B1
Systems and methods for computer infrastructure monitoring and maintenance
Manuel A Carranza, San Antonio, TX (US); Chase T. Sekula, San Antonio, TX (US); Mark S. Moore, Little Elm, TX (US); and Mathew P. Ringer, Lytle, TX (US)
Assigned to United Services Automobile Association (USAA), San Antonio, TX (US)
Filed by United Services Automobile Association (USAA), San Antonio, TX (US)
Filed on Jan. 5, 2024, as Appl. No. 18/405,209.
Application 18/405,209 is a continuation of application No. 17/530,238, filed on Nov. 18, 2021, granted, now 11,868,203.
Application 17/530,238 is a continuation of application No. 16/400,709, filed on May 1, 2019, granted, now 11,216,327, issued on Jan. 4, 2022.
Application 16/400,709 is a continuation of application No. 15/153,983, filed on May 13, 2016, granted, now 10,318,367, issued on Jun. 11, 2019.
Claims priority of provisional application 62/162,016, filed on May 15, 2015.
Int. Cl. G06F 11/00 (2006.01); G06F 11/07 (2006.01)
CPC G06F 11/079 (2013.01) [G06F 11/0709 (2013.01); G06F 11/0751 (2013.01); G06F 11/0769 (2013.01); G06F 11/0772 (2013.01); G06F 11/0787 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method comprising:
determining a change to a number of errors of an error type based on error log data from a target computer system using a network, wherein the error log data includes error metrics from two or more periods of time, and wherein the change is based on a difference in the number of errors of the error type among the two or more periods of time;
determining, based on the number of errors, a severity level of a warning associated with operation of the target computer system, wherein the severity level is one of a plurality of severity levels, wherein a first one of the plurality of severity levels comprises an increase or decrease in errors above a first percentage, and wherein a second of the plurality of severity levels comprises an increase or decrease in errors above a second percentage but below the first percentage;
outputting, based on the severity level of the warning, an indication of an issue associated with the operation of the target computer system; and
requiring, based on the severity level, a response to the indication, wherein the response to the first one of the plurality of severity levels requires a first response time, wherein the response to the second one of the plurality of severity levels requires a second response time, and wherein the second response time is longer than the first response time.