US 11,917,514 B2
Systems and methods for intelligently managing multimedia for emergency response
Michael John Martin, Long Island City, NY (US); John Paul Lawrence, Brooklyn, NY (US); Nicholas Edward Horelik, Long Island City, NY (US); Zvika Ferentz, Rye Brook, NY (US); and Ahmed Hassan, Brooklyn, NY (US)
Assigned to RapidSOS, Inc., New York, NY (US)
Filed by RapidSOS, Inc., New York, NY (US)
Filed on Aug. 13, 2019, as Appl. No. 16/539,946.
Claims priority of provisional application 62/718,798, filed on Aug. 14, 2018.
Prior Publication US 2020/0059776 A1, Feb. 20, 2020
Int. Cl. H04W 4/90 (2018.01); H04M 3/51 (2006.01); H04W 4/021 (2018.01); H04W 76/50 (2018.01); H04W 4/02 (2018.01); G06F 3/0482 (2013.01); G06F 16/9035 (2019.01); H04M 1/72421 (2021.01); H04M 1/72439 (2021.01)
CPC H04W 4/90 (2018.02) [G06F 3/0482 (2013.01); G06F 16/9035 (2019.01); H04M 1/72421 (2021.01); H04M 1/72439 (2021.01); H04M 3/5116 (2013.01); H04W 4/022 (2013.01); H04W 4/025 (2013.01); H04W 76/50 (2018.02)] 19 Claims
OG exemplary drawing
 
1. A computer-implemented system for transmitting multimedia from an electronic device to an emergency service provider (ESP), the system comprising:
a) a network server comprising one or more processors and communicatively coupled to one or more emergency service providers (ESPs) separate and distinct from the network server; and
b) an emergency management system (EMS) executed on the network server and configured to:
receive an emergency alert sent from an electronic device, wherein the emergency alert is generated by the electronic device in response to an emergency phone call executed by the electronic device;
identify, from the one or more ESPs communicatively coupled to the network server and separate and distinct from the network server, an ESP to receive multimedia from the electronic device based on a location of the electronic device and a geofence system;
deliver a multimedia inquiry to the electronic device;
receive a confirmation of the multimedia inquiry from the electronic device;
establish a communication link between the electronic device and the ESP;
transmit a transmission of multimedia content from the electronic device to the ESP via the communication link;
sample a connection quality of the transmission of the multimedia content; and
in response to the connection quality falling below a threshold value, downgrading the multimedia content.