US 11,917,485 B2
Queue management device, queue management system, queue management method, and computer-readable storage medium
Yuya Igarashi, Tokyo (JP); Takashi Matsumoto, Tokyo (JP); Motoaki Yamazaki, Tokyo (JP); and Michihito Shiraishi, Tokyo (JP)
Assigned to Shimizu Corporation, Tokyo (JP)
Appl. No. 17/292,854
Filed by SHIMIZU CORPORATION, Tokyo (JP)
PCT Filed Aug. 5, 2019, PCT No. PCT/JP2019/030642
§ 371(c)(1), (2) Date May 11, 2021,
PCT Pub. No. WO2020/100356, PCT Pub. Date May 22, 2020.
Claims priority of application No. 2018-214620 (JP), filed on Nov. 15, 2018.
Prior Publication US 2021/0400433 A1, Dec. 23, 2021
Int. Cl. H04W 4/024 (2018.01); G06Q 10/02 (2012.01)
CPC H04W 4/024 (2018.02) [G06Q 10/02 (2013.01)] 10 Claims
OG exemplary drawing
 
1. A queue management device, comprising:
a queue detection unit configured to detect a state of a queue based on a detection result of a queue formation element at a site subject to queue management;
a guidance position determination unit configured to determine a guidance position where a guidance is to be displayed, based on a position at an end of the queue that is specified based on the state of the queue detected by the queue detection unit, wherein the guidance position determination unit is configured to:
set a queue formation area, which is a range of sites where a queue should be formed when the queue detected by the queue detection unit is further extended;
determine a route of the queue to be formed when further extending the queue in the queue formation area which has been set; and
define a position to be lined up following the position at the end of the queue as the guidance position determined based on the route which has been determined; and
a guidance display control unit configured to control a display device such that the guidance is displayed at the guidance position determined by the guidance position determination unit.