CPC H04M 3/5116 (2013.01) [G08B 25/08 (2013.01); H04W 4/90 (2018.02); H04W 76/50 (2018.02)] | 16 Claims |
1. A method comprising:
receiving, at a desktop agent, an application launch request for an emergency service application providing a plurality of emergency service types via a plurality of application communication ports;
identifying, by the desktop agent, one of the plurality of application communication ports based on an emergency service type of the application launch request;
generating, by the desktop agent, a launch message for the emergency service application to launch the emergency service application;
transmitting the launch message from the desktop agent to the identified application communication port; and
transmitting information collected by the emergency service application via an Internet Protocol (IP) interface of the desktop agent.
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