US 11,916,862 B1
Mentions processor configured to process mention identifiers
Jiang Li, San Francisco, CA (US); Ashwathi Krishnan, San Francisco, CA (US); Jacob Tyler Massey, Washington, DC (US); Mia Nelson, San Francisco, CA (US); Catherine Yesenia Alvarado, San Francisco, CA (US); and Ryan Greenberg, Montclair, NJ (US)
Assigned to Salesforce, Inc., San Francisco, CA (US)
Filed by Salesforce, Inc., San Francisco, CA (US)
Filed on Dec. 27, 2022, as Appl. No. 18/089,119.
Int. Cl. H04L 51/224 (2022.01); H04L 51/212 (2022.01)
CPC H04L 51/224 (2022.05) [H04L 51/212 (2022.05)] 20 Claims
OG exemplary drawing
 
1. A method, implemented at least in part by one or more computing devices of a communication platform, the method comprising:
maintaining a mentions processor that is configured to identify mention identifiers in messages posted via the communication platform;
receiving, via the communication platform and from a first client associated with a first user profile of the communication platform, a message;
parsing, via the mentions processor, text of the message to identify a mention identifier included within the message;
analyzing, via the mentions processor, the message to determine a type of the mention identifier;
identifying, based at least in part on the type of mention identifier, a second user profile or a virtual space of the communication platform referenced by the mention identifier;
determining, via the mentions processor, whether a notification is to be sent, via the communication platform, to the second user profile or the virtual space;
upon determining that the notification is to be sent, determining, via the mentions processor, a type of notification to send; and
sending, based at least in part on the type of notification and to the second user profile or the virtual space, a notification associated with the message.