CPC H04W 24/02 (2013.01) [H04L 41/0253 (2013.01); H04L 41/12 (2013.01); H04L 41/14 (2013.01); H04L 41/22 (2013.01); H04L 43/045 (2013.01); H04L 43/0876 (2013.01); H04L 41/147 (2013.01); H04L 43/0882 (2013.01); H04L 43/0888 (2013.01); H04L 43/0894 (2013.01); H04W 84/12 (2013.01)] | 19 Claims |
1. A non-transitory computer-readable storage medium having computer readable code stored thereon for programming a computer to perform steps of:
obtaining data, over the Internet, associated with a plurality of Wi-Fi networks, the obtained data for each Wi-Fi network corresponding to a condition of each Wi-Fi network, the condition indicating current instability in a respective Wi-Fi network within the plurality of Wi-Fi networks, each Wi-Fi network having one or more access points and each Wi-Fi network being associated with a customer;
aggregating and filtering the data;
analyzing the aggregated and filtered data, the analysis comprising correlating a state, a customer type and a severity of each condition of each Wi-Fi network via a machine learning model, the customer type for each respective condition of each Wi-Fi network being associated with a type of frequency for which the respective condition has been identified;
determining, based on the analysis via the machine learning model-based correlation of the state, the customer type and the severity of each condition of each Wi-Fi network, an alarm for a Wi-Fi network within the plurality of Wi-Fi networks; and
determining, based on the determination of the alarm, one or more resolutions for the condition of the Wi-Fi network within the plurality of Wi-Fi networks, the one or more resolutions include causing repositioning nodes of the Wi-Fi network, wherein a recommendation for repositioning the nodes of the Wi-Fi network relates to their physical location and topology, the recommendation is based on at least one of a signal strength between the nodes, a number of the nodes, a number of devices connecting to the nodes, network speed tests, alarms triggered by the Wi-Fi network, and a Quality of Experience of users of the Wi-Fi network.
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