US 12,238,539 B2
Intelligent monitoring systems and methods for wi-fi metric-based resolutions for cloud-based wi-fi networks
Nipun Agarwal, Fremont, CA (US); William J. McFarland, Portola Valley, CA (US); Yoseph Malkin, San Jose, CA (US); Na Hyun Ha, Cupertino, CA (US); Yusuke Sakamoto, San Jose, CA (US); Sai Venkatraman, Santa Clara, CA (US); Sandeep Eyyuni, Sunnyvale, CA (US); Rohit Thadani, San Carlos, CA (US); and Adam Hotchkiss, Dallas, TX (US)
Assigned to PLUME DESIGN, INC., Palo Alto, CA (US)
Filed by Plume Design, Inc., Palo Alto, CA (US)
Filed on Mar. 9, 2021, as Appl. No. 17/195,805.
Application 17/195,805 is a continuation in part of application No. 17/071,015, filed on Oct. 15, 2020.
Application 17/071,015 is a continuation in part of application No. 16/897,371, filed on Jun. 10, 2020.
Application 16/897,371 is a continuation of application No. 15/782,912, filed on Oct. 13, 2017, granted, now 10,687,227, issued on Jun. 16, 2020.
Prior Publication US 2021/0195443 A1, Jun. 24, 2021
Int. Cl. H04W 24/02 (2009.01); H04L 41/0253 (2022.01); H04L 41/12 (2022.01); H04L 41/14 (2022.01); H04L 41/147 (2022.01); H04L 41/22 (2022.01); H04L 43/045 (2022.01); H04L 43/0876 (2022.01); H04L 43/0882 (2022.01); H04L 43/0888 (2022.01); H04L 43/0894 (2022.01); H04W 84/12 (2009.01)
CPC H04W 24/02 (2013.01) [H04L 41/0253 (2013.01); H04L 41/12 (2013.01); H04L 41/14 (2013.01); H04L 41/22 (2013.01); H04L 43/045 (2013.01); H04L 43/0876 (2013.01); H04L 41/147 (2013.01); H04L 43/0882 (2013.01); H04L 43/0888 (2013.01); H04L 43/0894 (2013.01); H04W 84/12 (2013.01)] 19 Claims
OG exemplary drawing
 
1. A non-transitory computer-readable storage medium having computer readable code stored thereon for programming a computer to perform steps of:
obtaining data, over the Internet, associated with a plurality of Wi-Fi networks, the obtained data for each Wi-Fi network corresponding to a condition of each Wi-Fi network, the condition indicating current instability in a respective Wi-Fi network within the plurality of Wi-Fi networks, each Wi-Fi network having one or more access points and each Wi-Fi network being associated with a customer;
aggregating and filtering the data;
analyzing the aggregated and filtered data, the analysis comprising correlating a state, a customer type and a severity of each condition of each Wi-Fi network via a machine learning model, the customer type for each respective condition of each Wi-Fi network being associated with a type of frequency for which the respective condition has been identified;
determining, based on the analysis via the machine learning model-based correlation of the state, the customer type and the severity of each condition of each Wi-Fi network, an alarm for a Wi-Fi network within the plurality of Wi-Fi networks; and
determining, based on the determination of the alarm, one or more resolutions for the condition of the Wi-Fi network within the plurality of Wi-Fi networks, the one or more resolutions include causing repositioning nodes of the Wi-Fi network, wherein a recommendation for repositioning the nodes of the Wi-Fi network relates to their physical location and topology, the recommendation is based on at least one of a signal strength between the nodes, a number of the nodes, a number of devices connecting to the nodes, network speed tests, alarms triggered by the Wi-Fi network, and a Quality of Experience of users of the Wi-Fi network.