US 12,238,247 B2
System and method for reconnecting an inbound originated call
Sudarshan Kannan, Pune (IN); Dhanendra Singh, Pune (IN); and Ganesh Hegde, Bluffdale, UT (US)
Assigned to InContact Inc., Salt Lake City, UT (US)
Filed by InContact Inc., Salt Lake City, UT (US)
Filed on Jan. 12, 2023, as Appl. No. 18/096,265.
Prior Publication US 2024/0244138 A1, Jul. 18, 2024
Int. Cl. H04M 7/00 (2006.01); H04M 3/00 (2024.01); H04M 3/523 (2006.01)
CPC H04M 3/5231 (2013.01) [H04M 2203/2088 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method for reestablishing an interrupted connection between a first device and a second device, the method comprising:
detecting, by an inbound system, an interrupted connection between a first device and a second device;
transmitting, by the inbound system, data for the second device to an outbound system; and
reconnecting, by the outbound system, the first device to the second device using the data.