receiving, by a device that controls one or more operations of a monitoring system at a property, user input that indicates a user providing the user input is involved in a duress situation; and
in response to determining that the user input is a duress user input that indicates a user providing the duress user input is involved in a duress situation:
disarming the monitoring system or canceling an alarm of the monitoring system; and
obtaining, by a microphone connected to the device, audio from the property that is different data from the duress user input.