	US 12,236,759 B2
	Systems and methods for management of automatic teller machines
Christopher Schott, Arlington, VA (US); Matthew Appleby, Washington, DC (US); Shay Cohen, Potomac, MD (US); Euihyun Hwang, Arlington, VA (US); Tyler Pilato, Reston, VA (US); Tabatha Seawell, McLean, VA (US); and Arturo Urquiza, Arlington, VA (US)
Assigned to CAPITAL ONE SERVICES, LLC, McLean, VA (US)
Filed by Capital One Services, LLC, McLean, VA (US)
Filed on Oct. 30, 2023, as Appl. No. 18/497,256.
Application 18/497,256 is a continuation of application No. 17/731,221, filed on Apr. 27, 2022, granted, now 11,804,111.
Prior Publication US 2024/0062632 A1, Feb. 22, 2024
This patent is subject to a terminal disclaimer.
Int. Cl. G07F 19/00 (2006.01)

CPC G07F 19/209 (2013.01) [G07F 19/206 (2013.01); G07F 19/207 (2013.01); G07F 19/211 (2013.01)]

20 Claims

1. A method of automated teller machine (ATM) management, the method comprising:

receiving, from an ATM, an operating log from an out-of-band management chip;

determining, from the operating log, that the ATM is in an out-of-service state;

transmitting instructions to the out-of-band management chip to capture a system image of the ATM;

receiving, from the out-of-band management chip, the system image of the ATM, the system image comprising system data indicating one or more error codes;

diagnosing, based on the one or more error codes, a fault in the ATM which caused the ATM to be in the out-of-service state; and

transmitting, to the out-of-band management chip, instructions comprising one or more corrective actions to remedy the fault in the ATM.