| CPC G06Q 30/02 (2013.01) [G06F 16/2228 (2019.01); H04W 4/029 (2018.02)] | 9 Claims |

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1. A computerized method carried out by a processing unit for implementing an improved review system, the method comprising:
receiving at a first computer system an unindexed review for a business or attraction by an author from a handheld device;
storing at the first computer system the unindexed review but not indexing the unindexed review for retrieval;
transmitting to a second computer system a notification for management of the reviewed business or attraction of the unindexed review;
transmitting to the second computer system the unindexed review;
transmitting to the second computer system a prompt to display a first option to contact the author of the unindexed review;
receiving a message from management from the second computer system;
transmitting to the handheld device a notification for the author of the message from management;
transmitting to the handheld device the message from management from the first computer system;
transmitting to the handheld device a prompt to display a second option of amending the unindexed review; and
indexing the unindexed review for retrieval at the first computer system after a period of time following transmission of the notification for management.
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