CPC G06K 7/10099 (2013.01) [G06K 7/10475 (2013.01); G06K 19/07758 (2013.01); H04W 4/021 (2013.01); H04W 4/33 (2018.02); H04W 4/35 (2018.02); G05B 19/4183 (2013.01)] | 7 Claims |
1. A method for detecting the location of an item comprising:
storing, in a memory, a virtual map of a building, the virtual map identifying a wait zone and a service zone within the building;
detecting, in a sensor, a unique identifier associated with a mobile device of a customer within the building;
determining, in a processor, based at least in part on the detected unique identifier and the virtual map of the building, a location of the mobile device within the building;
determining a quantity of mobile devices in the building and a positional order of the mobile devices, and, based on the quantity of mobile devices in the building and the positional order of the mobile devices, determining, in the processor, a wait time of the customer before entering the service zone; and
sending a wait time notification to the mobile device.
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