US 11,908,577 B2
Telemedicine platform including virtual assistance
Scott Corlett, San Diego, CA (US)
Assigned to HEALTH SCIENCE PARTNERS LLC, San Diego, CA (US)
Filed by Health Science Partners LLC, San Diego, CA (US)
Filed on Jul. 22, 2022, as Appl. No. 17/871,475.
Prior Publication US 2024/0029879 A1, Jan. 25, 2024
Int. Cl. G16H 40/67 (2018.01); G16H 80/00 (2018.01)
CPC G16H 40/67 (2018.01) [G16H 80/00 (2018.01)] 20 Claims
OG exemplary drawing
 
1. A telemedicine system, comprising:
at least one server, including a processor and a memory, and at least one database;
wherein the at least one server is in network communication with at least one patient user device and at least one practitioner device;
wherein the at least one server generates at least one patient profile corresponding to the at least one patient user device;
wherein one or more of the at least one patient profile includes a plurality of members, and wherein the at least one patient profile manages scheduling for appointments of each of the plurality of members;
wherein at least one contact method associated with at least one member of a plurality of members and an indication of a relationship between the at least one member and the at least one patient profile are input to the at least one patient profile;
wherein a confirmation message is transmitted to the at least one member via the at least one contact method associated with the at least one member;
wherein the confirmation message includes a request for additional documentation for completion of the addition of the at least one member to the at least one patient profile;
wherein the at least one practitioner device is operable to manage availability of at least one practitioner profile by receiving a time range selection by click selection of a circle at a start point representing a start time of the time range and drag selection of the circle to an end point representing an end time of the time range;
wherein an area covered by the time range selection represents availability of the at least one practitioner profile;
wherein the at least one server includes an artificial intelligence module;
wherein the artificial intelligence module receives messages from the at least one patient user device and automatically detects described symptoms and provides a list of suggested healthcare providers to the at least one patient user device based on natural language processing of the messages and a predictive diagnosis of a medical concern based on the described symptoms, wherein the list of suggested healthcare providers specialize in treatment of the medical concern;
wherein the artificial intelligence module automatically uses natural language processing to analyze the messages received from the at least one user device and generates a list of International Classification of Diseases (ICD)-10 diagnosis codes based on the messages;
wherein the list of suggested healthcare providers includes a profile picture and a quantification of experience associated with a practitioner associated with the at least one practitioner profile;
wherein the artificial intelligence module automatically generates responses to the messages from the at least one patient user device to prompt for further information;
wherein the system is operable to receive a selection by the at least one patient user device for at least one real physician or at least one artificial intelligence generated physician to solely host a consultation; and
wherein the artificial intelligence module generates an animated human face and animates the animated human face to synchronize lip movements to audio of the automatically generated responses, wherein the server receives a selection of a gender and/or ethnicity for the animated human face and an accent and/or dialect for the audio of the automatically generated response, wherein the gender and/or ethnicity of the animated human face and the accent and/or dialect of the audio of the automatically generated response corresponds to the selected gender and/or ethnicity and accent and/or dialect.