US 12,232,008 B2
Prioritizing user devices in emergency situations
Steven Raucher, Austin, TX (US); and Chad Alan Richey, Longview, TX (US)
Assigned to RapidDeploy, Inc., Austin, TX (US)
Filed by RapidDeploy, Inc., Austin, TX (US)
Filed on Aug. 1, 2022, as Appl. No. 17/878,708.
Claims priority of provisional application 63/227,591, filed on Jul. 30, 2021.
Prior Publication US 2023/0030719 A1, Feb. 2, 2023
Int. Cl. H04W 4/90 (2018.01); H04W 4/021 (2018.01); H04W 64/00 (2009.01); H04W 72/566 (2023.01)
CPC H04W 4/90 (2018.02) [H04W 4/021 (2013.01); H04W 64/003 (2013.01); H04W 72/566 (2023.01)] 20 Claims
OG exemplary drawing
 
1. A method comprising:
receiving an emergency dispatch event associated with a location;
determining a priority communication region associated with the emergency dispatch event for increased emergency response priority, wherein the priority communication region is based on the location of the emergency dispatch event;
identifying a set of identifiers associated with a set of devices to receive increased network access priority during the emergency dispatch event;
identifying a first device, from the set of devices, that has a first device location outside the priority communication region;
applying a standard network access priority level for delivery of messages received from the first device, the standard network access priority applied by one or more networking devices in a communications network;
determining that the first device has a second device location that is within the priority communication region;
responsive to determining that the first device has the second device location within the priority communication region, modifying the network access priority level of the first device to a higher priority level; and
prioritizing, by the one or more networking devices in the communications network, delivery of messages received from the first device, the prioritized delivery being elevated relative to messages received from a second device that is within the priority communication region, wherein, based on bandwidth constraints on the communications network and requested messaging exceeding available capacity, a level of service provided to the devices is modified according to the priority level, including selecting between different levels of network access priority for those set of devices identified as being within the priority communication region.