| CPC H04M 3/42391 (2013.01) [H04M 3/2209 (2013.01); H04M 7/0042 (2013.01); H04M 7/125 (2013.01); H04M 7/1285 (2013.01); H04M 7/1295 (2013.01)] | 20 Claims |

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1. A method for configuring a captioned device used by an assisted user (AU) during a call with a hearing user (HU) where the HU uses an HU device during the communication, the captioned device including a first communication link and a second communication link, the method comprising the steps of:
during a commissioning procedure:
upon determining that the first communication link is connected to a network for communication, configuring the captioned device for two line operation wherein the captioned device receives the HU voice signal via the second communication link, transmits the HU voice signal to the relay via the first communication link, and receives captions corresponding to the HU voice signal from the relay via the first link; and
upon determining that the first communication link is not connected to a network for communication, configuring the captioned device for one line operation wherein the captioned device receives the HU voice signal and captions corresponding to the HU voice signal from the relay via the second link.
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