CPC H04L 67/141 (2013.01) [H04L 67/143 (2013.01); H04L 67/146 (2013.01); H04W 4/021 (2013.01); H04L 63/18 (2013.01)] | 20 Claims |
1. A method, comprising:
activating, by a device, an application session to permit a user device and an agent device to communicate via the application session,
wherein activation of the application session prevents the agent device from receiving or entering particular user-side information via a user interface of the agent device;
monitoring, by the device, in-person status information to maintain the application session; and
deactivating, by the device, the application session based on one or more actions.
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