US 12,229,124 B2
Method and system for analytic based connections among user types in an online platform
Cenk Sidar, Potomac, MD (US); Fatih Orhan, Potomac, MD (US); and Bilal Baloch, Washington, DC (US)
Assigned to Enquire AI, Inc., Potomac, MD (US)
Filed by Enquire AI, Inc., Washington, DC (US)
Filed on Apr. 3, 2023, as Appl. No. 18/295,216.
Application 17/379,595 is a division of application No. 16/243,405, filed on Jan. 9, 2019, granted, now 11,068,479, issued on Jul. 20, 2021.
Application 18/295,216 is a continuation of application No. 17/379,595, filed on Jul. 19, 2021, granted, now 11,620,283.
Claims priority of provisional application 62/615,343, filed on Jan. 9, 2018.
Prior Publication US 2023/0237055 A1, Jul. 27, 2023
Int. Cl. G06F 16/24 (2019.01); G06F 16/2452 (2019.01); G06F 16/903 (2019.01); G06F 40/205 (2020.01); G06F 40/30 (2020.01); G06N 7/01 (2023.01)
CPC G06F 16/2452 (2019.01) [G06F 16/90335 (2019.01); G06F 40/205 (2020.01); G06F 40/30 (2020.01); G06N 7/01 (2023.01)] 20 Claims
OG exemplary drawing
 
1. A method performed by a network-accessible server system comprising:
receiving a query representing a request for information;
determining, by a processor, query attributes that identify a meaning of the query by parsing text of the query;
comparing the query attributes with an expert attribute associated with a pool of experts;
determining, by the processor, that a similarity level between an attribute of a first expert and the query attributes exceeds a threshold similarity;
based on determining the similarity level exceeds the threshold similarity, forwarding the query to a first expert device associated with the first expert for the first expert;
mining a third-party server to identify a first news event;
applying natural language processing to parse the first news event to build a first event parse tree;
comparing the first event parse tree with a repository of known attribute keywords to determine attributes of the first news event;
comparing the attributes of the first news event with the query attributes;
determining an event relevancy score of the first news event by inspecting the attributes of the first news event;
determining that the event relevancy score of the first news event exceeds a threshold relevancy range to indicate that the first news event is a major news event that is relevant to a client;
based on determining the event relevancy score of the first news event exceeds the threshold relevancy range, transmitting a prompt associated with the first news event to the first expert;
receiving a response to both the query and the prompt from the first expert device; and
forwarding the response to a client device associated with the client.