| CPC G05B 19/048 (2013.01) [G06F 11/3055 (2013.01); G06F 11/3058 (2013.01); G06F 11/3452 (2013.01); G06Q 10/20 (2013.01); H04L 67/025 (2013.01); G05B 2219/2642 (2013.01)] | 20 Claims |
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1. A system comprising:
a plurality of smart household user equipment, wherein each of the plurality of user equipment is configured to report a working status parameter; and
a server configured to:
receive working status parameters from the plurality of user equipment;
determine, based on performing average-based statistical processing of the working status parameters of the plurality of user equipment, an average value of a plurality of working status parameters to obtain, for each user equipment, a user equipment reference average value and a user equipment variance value;
determine a first user equipment of the plurality of user equipment as faulty based on the working status parameters, user equipment reference average value, and user equipment variance value of the first user equipment;
send fault information to a control device corresponding to the first user equipment, wherein the fault information comprises a fault type; and
receive, from the control device, a response indicating a request for maintenance of the first user equipment in response to a user's selection on the control device.
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