US 11,900,469 B2
Point-of-service tool for entering claim information
Jeffrey C. Mousty, Normal, IL (US)
Assigned to STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY, Bloomington, IL (US)
Filed by STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY, Bloomington, IL (US)
Filed on Feb. 22, 2021, as Appl. No. 17/181,362.
Application 17/181,362 is a continuation of application No. 14/747,627, filed on Jun. 23, 2015, abandoned.
Claims priority of provisional application 62/111,164, filed on Feb. 3, 2015.
Prior Publication US 2021/0174456 A1, Jun. 10, 2021
Int. Cl. G06F 3/04842 (2022.01); G06Q 40/08 (2012.01); G06F 16/22 (2019.01); G06F 3/04817 (2022.01); G06F 3/0486 (2013.01)
CPC G06Q 40/08 (2013.01) [G06F 3/0486 (2013.01); G06F 3/04817 (2013.01); G06F 3/04842 (2013.01); G06F 16/22 (2019.01)] 14 Claims
OG exemplary drawing
 
1. A non-transitory computer-readable medium storing instructions that, when executed by one or more processors of a computing device, cause the computing device to:
provide, for presentation to a claim associate taking a call relating to a loss event from a caller, an interactive display that simultaneously displays (i) a person summary area to indicate persons associated with the loss event, (ii) a property summary area to indicate properties associated with the loss event, and (iii) an input area including a plurality of inputs, the plurality of inputs including a new person input that enables a user to enter person information associated with the loss event and a new property input that enables the user to enter property information associated with the loss event;
dynamically generate and display, on an interactive display, one or more person icons in the person summary area and one or more property type icons in the property summary area, the one or more person icons and the one or more property type icons representing persons and properties, respectively, associated with the loss event, wherein each of the person icons and each of the property type icons is generated and displayed as a user selects inputs in the input area to add a corresponding person or property via the interactive display, and wherein each of the persons icons is a graphical representation of a person and each of the property type icons is a graphical representation of a type of the corresponding property; and
dynamically link specific ones of the person icons to specific ones of the property type icons as the user specifies relationships between the specific ones of the person icons and the specific ones of the property type icons via the interactive display, at least in part by (i) when the claim associate is adding a particular person, dynamically linking a first person icon corresponding to the particular person to a first property type icon corresponding to a particular property responsive to the user clicking on the first property type icon in the property summary area, or dragging and dropping the first person icon to a particular area of the display screen, or (ii) when the claim associate is adding a particular property, dynamically linking a second property type icon corresponding to the particular property to a second person icon corresponding to a particular person responsive to the user clicking on the second person icon in the person summary area, or dragging and dropping the second property type icon to a particular area of the display screen.