CPC G06F 11/26 (2013.01) [G06F 11/076 (2013.01); G06F 11/0709 (2013.01); G06F 11/079 (2013.01); G06F 11/0793 (2013.01); G06F 11/3006 (2013.01); G06F 11/3409 (2013.01); G06F 11/3447 (2013.01); G06F 11/3476 (2013.01); G06F 11/3495 (2013.01); G06F 11/3668 (2013.01); G06F 16/2379 (2019.01); G06F 21/577 (2013.01); G06Q 10/06393 (2013.01); H04L 63/1416 (2013.01); H04L 63/1425 (2013.01); H04L 63/1433 (2013.01); H04L 63/20 (2013.01); G06F 2221/034 (2013.01)] | 22 Claims |
1. A method comprises:
determining, by an analysis system that includes one or more computing entities, a system aspect of a system for an issue recovery improvement evaluation, wherein the system aspect includes at least one system element of the system, at least one system criteria of the system, and at least one system mode of the system;
determining, by the analysis system, at least one evaluation perspective for use in performing the issue recovery improvement evaluation on the system aspect;
determining, by the analysis system, at least one evaluation viewpoint for use in performing the issue recovery improvement evaluation on the system aspect;
obtaining, by the analysis system, issue recovery improvement data regarding the system aspect in accordance with the at least one evaluation perspective and the at least one evaluation viewpoint; and
calculating, by the analysis system, an issue recovery improvement rating as a measure of issue recovery improvement maturity for the system aspect based on the issue recovery improvement data, at least one evaluation perspective, the at least one evaluation viewpoint, and at least one evaluation rating metric.
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