US 12,225,074 B2
Systems and methods to generate contextual threads
Austin Walters, Savoy, IL (US); Galen Rafferty, Mahomet, IL (US); Jeremy Goodsitt, Champaign, IL (US); and Anh Truong, Champaign, IL (US)
Assigned to Capital One Services, LLC, McLean, VA (US)
Filed by Capital One Services, LLC, McLean, VA (US)
Filed on Dec. 16, 2021, as Appl. No. 17/644,635.
Application 17/644,635 is a continuation of application No. 17/093,707, filed on Nov. 10, 2020, granted, now 11,228,644.
Prior Publication US 2022/0150301 A1, May 12, 2022
This patent is subject to a terminal disclaimer.
Int. Cl. G06F 15/16 (2006.01); H04L 67/1001 (2022.01)
CPC H04L 67/1001 (2022.05) 20 Claims
OG exemplary drawing
 
20. A system comprising:
a data storage device storing processor-readable instructions;
an aggregation bot comprising a machine learning model configured to classify messages based on topics; and
a processor operatively connected to the data storage device and configured to execute the processor-readable instructions to perform operations that include:
receiving a plurality of messages associated with a plurality of users;
providing a first version of the plurality of messages to the aggregation bot;
identifying, by the aggregation bot, a first topic associated with a first subset of the plurality of messages and initiating a first thread comprising the first subset of the plurality of messages;
determining a first user group comprising a first subset of the plurality of users associated with the first subset of the plurality of messages and granting, the first user group, access to the first thread; and
determining a core user group comprising the first subset of the plurality of users and remaining users of the plurality of users associated with messages of the plurality of messages excluded in the first subset of the plurality of messages and granting, the core user group, access to a main thread, the main thread comprising the plurality of messages.