CPC H04L 51/02 (2013.01) [G06F 16/24 (2019.01); G06F 16/955 (2019.01); G06Q 10/063112 (2013.01); H04L 51/23 (2022.05); H04L 51/234 (2022.05)] | 19 Claims |
1. A method comprising:
transmitting, using a messaging service, a first message to an information management system from a user, the first message comprising an action type parameter indicating a requested action;
authenticating, by the messaging service, the first message by querying a database using the action type parameter and an address of a sender of the first message to generate a comparison result, the querying comprising querying a database that stores a plurality of individuals associated with respective addresses and one or more tasks associated with each of the plurality of individuals; and
performing, by the messaging service, the requested action and transmitting, using an email protocol, a result message to the user.
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