US 12,223,453 B2
Method for scoring confidence of an algorithmically proposed risk
Samuel Rapowitz, Roswell, GA (US); Joshua Peters, Charlottesville, VA (US); Haytham Yaghi, Oakton, VA (US); Evelyn Burke, Reston, VA (US); Caroline Williams, New York, NY (US); Shabnam Kousha, Washington, DC (US); and Maxwell Gotsch, Washington, DC (US)
Assigned to Capital One Services, LLC, McLean, VA (US)
Filed by Capital One Services, LLC, McLean, VA (US)
Filed on Apr. 22, 2022, as Appl. No. 17/727,109.
Prior Publication US 2023/0342691 A1, Oct. 26, 2023
Int. Cl. G06Q 10/0635 (2023.01); G06N 20/00 (2019.01)
CPC G06Q 10/0635 (2013.01) [G06N 20/00 (2019.01)] 20 Claims
OG exemplary drawing
 
1. A computer implemented method, comprising:
training a machine learning model with input materials and output materials from a plurality of prior risk assessments, wherein the input materials comprise text-based documents from prior manually processed initiative requests, the text-based documents comprising a plurality of intake forms, a plurality of answered questions, and a plurality of slide presentations, and wherein the output materials comprise risks and mitigations previously generated in response to the input materials;
generating, by one or more processors, using the machine learning model, a risk assessment for an initiative request received from an intent requestor, wherein the risk assessment comprises one or more risks and one or more mitigations;
displaying a risk assessment interface that presents summary information for the risk assessment, the one or more risks in association with the one or more mitigations, and a feedback interface that allows the intent requestor to provide feedback for each risk in the one or more risks;
receiving the feedback from the intent requestor, wherein the feedback comprises a relevancy indicator and an accuracy indicator; and
retraining the machine learning model based on the relevancy indicator and the accuracy indicator to cause the machine learning model to provide more accurate results in response to a future initiative request.