US 12,223,448 B2
Issue tracking system using a similarity score to suggest and create duplicate issue requests across multiple projects
Noam Bar-on, San Francisco, CA (US); and Sukho Chung, San Francisco, CA (US)
Assigned to ATLASSIAN PTY LTD., Sydney (AU); and ATLASSIAN US, INC., San Francisco, CA (US)
Filed by Atlassian Pty Ltd., Sydney (AU); and Atlassian US, Inc., San Francisco, CA (US)
Filed on Oct. 2, 2023, as Appl. No. 18/375,910.
Application 18/375,910 is a continuation of application No. 17/337,825, filed on Jun. 3, 2021, granted, now 11,775,895.
Application 17/337,825 is a continuation of application No. 16/370,442, filed on Mar. 29, 2019, granted, now 11,030,555, issued on Jun. 8, 2021.
Claims priority of provisional application 62/786,093, filed on Dec. 28, 2018.
Prior Publication US 2024/0028987 A1, Jan. 25, 2024
This patent is subject to a terminal disclaimer.
Int. Cl. G06Q 10/0631 (2023.01); G06F 8/20 (2018.01)
CPC G06Q 10/063114 (2013.01) [G06F 8/20 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method of extracting suggested issue content for creation of an issue in an issue tracking system on a device comprising a memory allocation and a processor allocation, the processor allocation configured to operate with the memory allocation to operate the issue tracking system, the method comprising:
causing display of a new-issue creation interface on a client device operating a client instance of a client application, the new-issue creation interface including a set of data entry fields including one or more of an issue title or an issue description;
subsequent to a first user input provided one or more data entry fields of the set of data entry fields, receiving an issue request at a server of the issue tracking system, the issue request including new issue data extracted from the set of data entry fields;
identifying an existing issue record managed by the issue tracking system by performing a similarity analysis between the new issue data and issue data extracted from the existing issue record;
identifying a cluster of issues associated with the existing issue record;
extracting suggested issue content from one or more issues of the cluster of issues;
causing display of the suggested issue content in at least one data entry field of the set of data entry fields in the new-issue creation interface; and
in response to a second user input provided to the new-issue creation interface, causing creation of a new issue in the issue tracking system.