US 12,223,102 B2
Remote work support system
Yuuko Kuroda, Osaka (JP); Ashish Busi, Osaka (JP); Yoshinao Inaba, Osaka (JP); Taro Kataoka, Osaka (JP); Masato Fujino, Tokyo (JP); and Yuichiro Takezaki, Tokyo (JP)
Assigned to DAIKIN INDUSTRIES, LTD., Osaka (JP); and FAIRY DEVICES INC., Tokyo (JP)
Filed by DAIKIN INDUSTRIES, LTD., Osaka (JP); and FAIRY DEVICES INC., Tokyo (JP)
Filed on May 19, 2022, as Appl. No. 17/748,805.
Application 17/748,805 is a continuation of application No. PCT/JP2020/037310, filed on Sep. 30, 2020.
Claims priority of application No. 2019-209987 (JP), filed on Nov. 20, 2019.
Prior Publication US 2022/0276701 A1, Sep. 1, 2022
Int. Cl. G06F 3/01 (2006.01); G06F 1/16 (2006.01); G06F 3/16 (2006.01)
CPC G06F 3/011 (2013.01) [G06F 1/163 (2013.01); G06F 3/167 (2013.01)] 18 Claims
OG exemplary drawing
 
1. A remote work support system comprising:
a wearable device configured to be worn by a site worker, the wearable device
including an image capturing unit, a voice input unit, a voice output unit, and a communication unit, the wearable device not including an image display,
the communication unit
being configured to be connected to a network via a first communication line,
being configured to transmit an image, and
being configured to transmit and receive voice;
a mobile terminal configured to be carried by the site worker separately from the wearable device, the mobile terminal including an image reception unit, connected to the network via a second communication line, the image reception unit being configured to receive an image, and a display unit configured to display a received image, the second communication line being different from the first communication line; and
a support operator terminal configured to be used by a support operator who remotely supports the site worker, the support operator terminal
including a voice input unit, a voice output unit, and a display unit,
being configured to transmit and receive voice to and from the wearable device via the first communication line,
being configured to receive an image from the wearable device, and
being configured to transmit an image to the mobile terminal via the second communication line.