US 12,219,653 B2
Apparatus and method for obtaining emergency data related to emergency sessions
Nicholas Edward Horelik, New York, NY (US); and Michael John Martin, New York, NY (US)
Assigned to RAPIDSOS, INC., New York, NY (US)
Filed by RAPIDSOS, INC., New York, NY (US)
Filed on Dec. 12, 2022, as Appl. No. 18/079,113.
Application 18/079,113 is a continuation of application No. 17/566,859, filed on Dec. 31, 2021, granted, now 11,528,772, issued on Dec. 13, 2022.
Prior Publication US 2023/0217546 A1, Jul. 6, 2023
This patent is subject to a terminal disclaimer.
Int. Cl. H04W 76/50 (2018.01); H04L 65/1104 (2022.01); H04M 3/51 (2006.01); H04M 11/04 (2006.01); H04W 4/02 (2018.01); H04W 4/021 (2018.01); H04W 4/90 (2018.01)
CPC H04W 76/50 (2018.02) [H04L 65/1104 (2022.05); H04M 3/5116 (2013.01); H04M 3/5183 (2013.01); H04M 11/04 (2013.01); H04W 4/021 (2013.01); H04W 4/025 (2013.01); H04W 4/90 (2018.02)] 20 Claims
OG exemplary drawing
 
1. An apparatus comprising:
a network interface comprising a plurality of ports and operative to establish at least one internet connection;
a web services module, operatively coupled to the network interface, operative to connect to a cloud-based server via the network interface, and operative to connect to a computer-aided-dispatch (CAD) system of a public safety answering point (PSAP) via the network interface to receive CAD data, and to send the CAD data to the cloud-based server for use in generating a customized portal graphical user interface provided to the PSAP via the cloud-based server; and
a second module, operatively coupled to the network interface and to the web services module, the second module operative to connect to an emergency call intake system of the PSAP via the network interface to receive emergency call data, and to the cloud-based server via the network interface to send emergency call data to the cloud-based server to update the customized portal graphical user interface provided to the PSAP via the cloud-based server.
 
11. A method of operating a PSAP device comprising:
establishing an internet connection via a network interface of the PSAP device to a cloud-based server;
receiving computer-aided-dispatch (CAD) system data by a web services module of the PSAP device via operative coupling between the web services module and the CAD system via the network interface;
establishing operative coupling between the web services module and the cloud-based server via the network interface over the internet connection;
sending the CAD data to the cloud-based server from the web services module over the internet connection for use in generating a customized portal graphical user interface provided to a PSAP via the cloud-based server;
receiving emergency call data by a second module of the PSAP device via operative coupling between the second module and an emergency call intake system of the PSAP, via the network interface; and
sending the emergency call data to the cloud-based server from the web services module, via operative coupling between the second module and the web services module to update the customized portal graphical user interface provided to the PSAP via the cloud-based server.