US 12,219,420 B2
Dynamically adjusting a service plan provided to a UE by a wireless telecommunication network
Raymond E. Reeves, Orlando, FL (US)
Assigned to T-Mobile USA, Inc., Bellevue, WA (US)
Filed by T-Mobile USA, Inc., Bellevue, WA (US)
Filed on Mar. 10, 2022, as Appl. No. 17/692,001.
Prior Publication US 2023/0292206 A1, Sep. 14, 2023
Int. Cl. H04W 36/30 (2009.01); H04W 36/00 (2009.01); H04W 36/32 (2009.01)
CPC H04W 36/30 (2013.01) [H04W 36/0058 (2018.08); H04W 36/00837 (2018.08); H04W 36/32 (2013.01)] 20 Claims
OG exemplary drawing
 
1. At least one computer-readable storage medium, excluding transitory signals and carrying instructions to dynamically adjust a first service plan provided to a mobile device by a wireless telecommunication network, which, when executed by at least one data processor of a system, cause the system to:
obtain an event report,
wherein the event report identifies the mobile device, and
wherein the event report indicates a geographic location of the mobile device;
obtain an indication of the first service plan provided to the mobile device by the wireless telecommunication network;
obtain an indication of a second service plan,
wherein the second service plan is available to the mobile device at the location of the mobile device;
obtain a first measurement of a parameter indicating a first quality of service provided to the mobile device by the wireless telecommunication network;
obtain a second measurement of the parameter indicating a second quality of service provided to multiple mobile devices by the wireless telecommunication network,
wherein the multiple mobile devices are proximate to the mobile device;
obtain an indication of one or more service plans provided to the multiple mobile devices by the wireless telecommunication network;
compare the first measurement of the parameter and the second measurement of the parameter to determine whether the comparison indicates that the first quality of service is lower than the second quality of service;
upon determining that the first quality of service is lower than the second quality of service, determine whether the first service plan is different from one or more service plans provided to the multiple mobile devices by the wireless telecommunication network;
upon determining that the first service plan is different from the one or more service plans provided to the multiple mobile devices, determine whether the second service plan is likely to provide better quality of service than the first service plan; and
upon determining that the second service plan is likely to provide better quality of service than the first service plan, send a request to temporarily change the first service plan to the second service plan.