CPC H04M 3/2218 (2013.01) | 20 Claims |
1. A method of determining a missed call rate in an over-the-top (OTT) application in a network, the method comprising:
receiving, at a telephony application server (TAS), a call invitation;
communicating the call invitation
to the OTT application;
activating a response timer subsequent to communicating the call invitation;
determining if a response to the call invitation by the OTT application was received before expiration of the response timer;
logging a response code and a reason header in a call data record, wherein the response code and the reason header indicate whether the response to the call invitation by the OTT application is an acceptance or a decline; and
determining a missed call rate for the OTT application based on the call data record.
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