US 12,219,035 B2
Forecasting requests based on context data for a network-based service
Emre Demiralp, San Francisco, CA (US); John Mark Nickels, San Francisco, CA (US); Eoin O'Mahony, San Francisco, CA (US); Danhua Guo, San Francisco, CA (US); Lior Seeman, San Francisco, CA (US); Chaoxu Tong, San Francisco, CA (US); Melissa Dalis, San Francisco, CA (US); Hyung Jin Kim, San Francisco, CA (US); En Yu, San Francisco, CA (US); and Xiangyu Sun, San Francisco, CA (US)
Assigned to Uber Technologies, Inc., San Francisco, CA (US)
Filed by Uber Technologies, Inc., San Francisco, CA (US)
Filed on Nov. 2, 2022, as Appl. No. 17/979,635.
Application 17/979,635 is a continuation of application No. 16/746,694, filed on Jan. 17, 2020, granted, now 11,570,276.
Prior Publication US 2023/0120345 A1, Apr. 20, 2023
Int. Cl. H04L 67/63 (2022.01); G01C 5/06 (2006.01); G01S 13/88 (2006.01); H04L 67/306 (2022.01); H04L 67/50 (2022.01); H04L 67/51 (2022.01); H04L 67/62 (2022.01)
CPC H04L 67/63 (2022.05) [G01C 5/06 (2013.01); G01S 13/882 (2013.01); H04L 67/306 (2013.01); H04L 67/51 (2022.05); H04L 67/535 (2022.05); H04L 67/62 (2022.05)] 20 Claims
OG exemplary drawing
 
1. A computing system for managing a transport service, the computing system comprising:
one or more processors; and
one or more memory resources storing instructions that, when executed by the one or more processors of the computing system, cause the computing system to perform operations that include:
receiving, over one or more networks, context data from a first user device of a first user, the context data including a current location of the first user device and application activity data corresponding to user interactions with a user application operating on the first user device;
based at least in part on the context data, determining a likelihood that the first user will transmit a service request during a lookahead period that spans a future period of time;
in response to determining the likelihood that the first user will transmit a service request during a lookahead period, determining whether a first service provider is likely to fulfill the service request if the service request is transmitted from the first user device during the lookahead period;
wherein determining whether the first service provider is likely to fulfill the service request includes determining a propensity of either of the first user or the first service provider cancelling the service request after the first service provider has accepted an invitation for the service request;
based on determining that the first service provider is likely to fulfill the service request, matching the first service provider to the first user before the service request is transmitted from the first user device;
classifying the first service provider as unavailable for matching with other users during the lookahead period;
receiving, over the one or more networks, the service request for the transport service from the first user device during the lookahead period; and
based on the service request received from the first user device during the lookahead period, transmitting, to a first provider device of the first service provider, the invitation to provide transport for the first user.