US 12,218,931 B2
Collaboration application integration for user-identity verification
Thomas Szigeti, Vancouver (CA); Stefano Giorcelli, Valbonne (FR); Frank Michaud, Pully (CH); and David John Zacks, Vancouver (CA)
Assigned to Cisco Technology, Inc., San Jose, CA (US)
Filed by Cisco Technology, Inc., San Jose, CA (US)
Filed on Feb. 5, 2021, as Appl. No. 17/168,301.
Prior Publication US 2022/0255923 A1, Aug. 11, 2022
Int. Cl. H04L 9/40 (2022.01); G06V 40/16 (2022.01); G06V 40/70 (2022.01); G10L 17/22 (2013.01)
CPC H04L 63/0861 (2013.01) [G06V 40/172 (2022.01); G06V 40/70 (2022.01); G10L 17/22 (2013.01); H04L 63/0853 (2013.01); H04L 63/0876 (2013.01); H04L 63/18 (2013.01); H04L 2463/082 (2013.01)] 17 Claims
OG exemplary drawing
 
1. A method comprising:
receiving a first item of personal identifying information for a user from a primary multi-factor authentication device;
determining that the first item of personal identifying information is insufficient to authenticate the user of the primary multi-factor authentication device due to a low confidence score associated with facial feature information;
based on the first item of personal identifying information being insufficient to authenticate the user, determining that a second service independent of the primary multi-factor authentication device is able to supply a second item of personal identifying information with a higher confidence score associated with the facial feature information than the primary multi-factor authentication device, wherein the second service is a conferencing service;
receiving the second item of personal identifying information for a user from the conferencing service in which the user is engaged in a conference; and
authenticating the user based on the second item of personal identifying information from the conferencing service rather than from the primary multi-factor authentication device.