US 12,217,842 B2
Systems and methods for improving health services
James Bryan Stinnett, IV, Nashville, TN (US); Margaret Grace Hoyt, Matthews, NC (US); Sabrina Nicole Kates, Mamaroneck, NY (US); Katherine Terry Coode, Nashville, TN (US); and Samuel Becnel Rollenhagen, Morristown, NJ (US)
Assigned to Change Healthcare Holdings, LLC, Nashville, TN (US)
Filed by Change Healthcare Holdings, LLC, Nashville, TN (US)
Filed on Jun. 22, 2021, as Appl. No. 17/354,173.
Prior Publication US 2022/0406423 A1, Dec. 22, 2022
Int. Cl. G16H 15/00 (2018.01); G16H 20/00 (2018.01); G16H 40/67 (2018.01); G16H 80/00 (2018.01)
CPC G16H 15/00 (2018.01) [G16H 20/00 (2018.01); G16H 40/67 (2018.01); G16H 80/00 (2018.01)] 20 Claims
OG exemplary drawing
 
1. A method comprising:
generating, by one or more processors of a health system, a provider account for a medical provider, wherein the provider account includes information entered by the medical provider;
generating, by the one or more processors of the health system, a script for an introduction video for the medical provider based on the information about the medical provider and a script template;
receiving, by the one or more processors of the health system, first video content from the medical provider through a portal, wherein the first video content is generated by the medical provider using a computing device associated with the medical provider and the script for the introduction video;
generating, by the one or more processors of the health system, the introduction video for the medical provider from the received first video content;
associating, by the one or more processors of the health system, the introduction video with the provider account of the medical provider;
receiving, by the one or more processors of the health system, a request for a health service with the medical provider from a patient through the portal, wherein the health service is associated with a time;
providing, by the one or more processors of the health system, the introduction video associated with the provider account of the medical provider to the patient through the portal before the time associated with the health service; and
facilitating, by the one or more processors of the health system, the requested health service with the patient and the medical provider at the time.