US 12,217,557 B2
Dynamic processing system for roadside service control and output generation
Kamal Natarajan, Northbrook, IL (US); Basil Hirzalla, Chicago, IL (US); Paul Turnbull, Chicago, IL (US); Kyle Walters, Chicago, IL (US); Mindy Domingo, Chicago, IL (US); Zachary Quinn, Chicago, IL (US); Korey Boone, Chicago, IL (US); Wilton Hunt, Chicago, IL (US); Sarah Bedoe, Cary, IL (US); and Nicolas Couturier, Chicago, IL (US)
Assigned to Allstate Insurance Company, Northbrook, IL (US)
Filed by Allstate Insurance Company, Northbrook, IL (US)
Filed on Jul. 5, 2023, as Appl. No. 18/218,337.
Application 18/218,337 is a continuation of application No. 16/668,784, filed on Oct. 30, 2019, granted, now 11,721,134.
Claims priority of provisional application 62/754,634, filed on Nov. 2, 2018.
Prior Publication US 2024/0037997 A1, Feb. 1, 2024
Int. Cl. G07C 5/00 (2006.01); G06Q 10/20 (2023.01); G06Q 50/40 (2024.01); G08G 1/00 (2006.01); G08G 1/137 (2006.01)
CPC G07C 5/008 (2013.01) [G06Q 10/20 (2013.01); G06Q 50/40 (2024.01); G07C 5/006 (2013.01); G08G 1/137 (2013.01); G08G 1/202 (2013.01); G08G 1/205 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A computing platform comprising:
at least one processor; and
a memory storing computer readable instructions that, when executed by the at least one processor, cause the computing platform to:
receive, from a client device, global positioning system (GPS) data corresponding to the client device;
transmit data based on the GPS data, wherein when received by the client device, the client device generates a map interface corresponding to a geographic location of the client device;
receive, from the client device, a map adjustment input applicable to the map interface, wherein the map adjustment input indicates a deviation between the geographic location of the client device and a geographic location of a disabled vehicle;
receive, from the client device, a location confirmation input, wherein the location confirmation input confirms the map interface with the map adjustment input indicates the geographic location of the disabled vehicle;
determine, based on the geographic location of the disabled vehicle, a provider output indicating a potential service provider for assisting with the disabled vehicle;
send, to the client device, an indication of the provider output; and
in response to receiving an indication that the potential service provider is acceptable, send a request to dispatch a driver of the potential service provider to the geographic location of the disabled vehicle.