CPC H04M 1/663 (2013.01) [G10L 15/26 (2013.01); H04M 1/575 (2013.01); H04M 1/72469 (2021.01); H04M 3/42059 (2013.01); H04M 3/436 (2013.01); H04M 2203/558 (2013.01); H04M 2203/6027 (2013.01)] | 20 Claims |
1. A system for restricting access to accounts based on voice communication parameters, the system comprising:
one or more processors; and
a non-transitory computer-readable storage medium storing instructions, which when executed by the one or more processors cause the one or more processors to:
determine a risk level associated with a voice communication;
in response to determining that the risk level associated with the voice communication exceeds a risk threshold, initiate voice data monitoring of the voice communication;
retrieve one or more account identifiers associated with a user account;
periodically receive a textual transcript of a latest portion of the voice communication;
compare each textual transcript with the one or more account identifiers;
detect, based on the voice data monitoring of the voice communication, an account identifier in the voice communication;
access, based on the account identifier, an account associated with the account identifier; and
assign a restriction to the account associated with the account identifier, wherein the restriction restricts one or more actions associated with the account.
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