US 11,888,709 B2
Alert dashboard system with situation room
Philip Tee, San Francisco, CA (US); Robert Duncan Harper, London (GB); Charles Mike Silvey, San Francisco, CA (US); Andrew John Leonard, Surrey (GB); and Jeffrey Ellison Townsend, London (GB)
Assigned to Dell Products L.P., Round Rock, TX (US)
Filed by Dell Products L.P., Round Rock, TX (US)
Filed on Feb. 10, 2017, as Appl. No. 15/429,928.
Application 15/429,928 is a continuation of application No. 15/429,371, filed on Feb. 10, 2017, granted, now 10,554,479.
Application 15/429,371 is a continuation of application No. 15/385,304, filed on Dec. 20, 2016, granted, now 10,459,779.
Application 15/385,304 is a continuation of application No. 14/262,861, filed on Apr. 28, 2014, granted, now 9,607,074.
Claims priority of provisional application 61/816,867, filed on Apr. 29, 2013.
Prior Publication US 2017/0155559 A1, Jun. 1, 2017
This patent is subject to a terminal disclaimer.
Int. Cl. G06F 3/048 (2013.01); H04L 41/22 (2022.01); H04L 41/0631 (2022.01); H04L 65/403 (2022.01)
CPC H04L 41/22 (2013.01) [H04L 41/065 (2013.01); H04L 65/403 (2013.01)] 24 Claims
OG exemplary drawing
 
1. A user interface system, comprising:
at least a first engine that receives message data from managed infrastructure that includes managed infrastructure physical hardware which supports the flow and processing of information, the at least first engine and produces clusters of events relating to the failure of errors in the managed infrastructure, where membership in a cluster indicates a common factor of the events that is a failure or an actionable problem in the physical hardware managed infrastructure directed to supporting the flow and processing of information;
a second engine that determines common characteristics of events and produces clusters of events relating to the failure of errors in the physical hardware managed infrastructure;
one or more situations is created that is a collection of one or more events or alerts representative of the actionable problem in the physical ha rdwa re managed infrastructure;
a user interface accessible to be used by more than one person coupled to the first and second engines, the user interface including a display; and
a third engine that is a compare and merge engine that receives outputs from the second engine, the compare and merge engine communicating with the user interface, the second or a third engine uses a source address for each event to make a change to at least a portion of the physical hardware managed infrastructure.