US 11,887,096 B2
Web page action guidance system
Lee Ratcliffe, Garner, NC (US); Vicki Givens, Wilson, NC (US); Deborah Faulkner, Rolesville, NC (US); and Dan Mauney, Cary, NC (US)
Assigned to Truist Bank, Charlotte, NC (US)
Filed by TRUIST BANK, Charlotte, NC (US)
Filed on Jan. 27, 2023, as Appl. No. 18/102,180.
Application 18/102,180 is a continuation of application No. 17/847,920, filed on Jun. 23, 2022, granted, now 11,620,627.
Application 17/847,920 is a continuation of application No. 17/328,263, filed on May 24, 2021, granted, now 11,443,294, issued on Sep. 13, 2022.
Application 17/328,263 is a continuation of application No. 16/912,218, filed on Jun. 25, 2020, granted, now 11,042,865, issued on Jun. 22, 2021.
Application 16/912,218 is a continuation of application No. 14/674,507, filed on Mar. 31, 2015, granted, now 10,726,410, issued on Jul. 28, 2020.
Claims priority of provisional application 61/972,656, filed on Mar. 31, 2014.
Prior Publication US 2023/0169485 A1, Jun. 1, 2023
This patent is subject to a terminal disclaimer.
Int. Cl. G06Q 20/22 (2012.01); G06Q 20/10 (2012.01)
CPC G06Q 20/227 (2013.01) [G06Q 20/108 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A web server device comprising:
a processing device; and
a non-transitory computer-readable medium comprising instructions that are executable by the processing device to cause the web server device to perform operations, the operations comprising:
matching a series of commands received from a user device to a workflow, which is associated with a particular type of action among multiple types of actions, from an identification of a recipient received from the user device and using stored data that associates types of actions with a plurality of recipients, the recipient an entity other than a user of the user device;
selecting, based on the particular type of action, a particular database device among a plurality of database devices from which to obtain data for executing the particular type of action, each database device among the plurality of database devices being associated with a different type of action than another database device among the plurality of database devices;
receiving, by transmitting a request associated with the particular type of action to the particular database device, data about the user of the user device from the particular database device;
preventing, via a user interface displayable by the user device, the user from entering information on the user interface that is unnecessary for executing the particular type of action but that is usable for executing other types of actions; and
retaining, on the user interface, requests for information for executing the particular type of action.