CPC G08B 25/006 (2013.01) [H04W 4/029 (2018.02); H04W 4/90 (2018.02)] | 7 Claims |
1. A system for remotely summoning and obtaining public order intervention at a site of a public disorder by response personnel tasked with maintaining public order, the method comprising:
establishing a database of available response personnel comprising a plurality of mental health service providers and a plurality of security service providers, of response qualifications of each one of the response personnel, the mental health service provider response personnel qualifications comprising a plurality of mental health specialties and the security service provider response personnel qualifications comprising a plurality of security levels, and of availability of each one of the response personnel, the database administered by a system administrator;
transmitting a request for intervention from a party observing the public disorder to the administrator;
transmitting a request via the system for intervention by the administrator, wherein administrator inputs various parameters of the public disorder, wherein the administrator parameters include the location of the disorder, the nature of the disorder, the type of service provider or providers needed chosen from mental health service providers and security service providers, qualifications needed comprising one or more mental health specialties chosen from the plurality of mental health specialties of the mental health service providers and/or one or more security levels chosen from the plurality of security levels of the security service providers, and the time frame the service provider is needed;
ranking, by the administrator, the administrator parameters by importance according to the nature of the public disorder;
assimilating the administrator parameters by way of calculations and comparisons to generate a prioritized, ranked list of potential response personnel from the database that best match the ranked administrator parameters, wherein the step of prioritizing selected response personnel comprises the following substeps:
first, making a choice to select mental health service providers, security service providers, or both mental health service providers and security service providers as candidates for assigned response personnel;
second, determining an acceptable threshold of qualifications of the candidates for assigned response personnel; and
third, determining a hierarchy of qualifications of the candidates for assigned response personnel;
selecting the response personal by the administrator via the system; and
monitoring in real time the progress of the response personnel to the disorder;
wherein steps of the method are carried out on computers or data processing devices through a shared supporting computer program or application at least partially downloaded to respective computers or data processing and communications devices such that:
the response personnel interface with the system through the supporting computer program or application installed on smartphones;
the system administrator interfaces with the system through the supporting computer program or application installed on database computers;
the response personnel and the system administrator interface with the system through a shared graphical user interface; and
communications signals of the method are at least partially transmitted over internet computers by way of network communications protocols that include at least one of TCP, UDP, and IP;
wherein the potential response personnel are prioritized by the supporting computer program or application.
|