CPC B60W 40/08 (2013.01) [B60W 50/085 (2013.01); G06N 5/04 (2013.01); G06Q 40/08 (2013.01); G10L 17/26 (2013.01); B60W 2540/043 (2020.02); B60W 2540/22 (2013.01)] | 10 Claims |
1. A vehicle user-assistance system comprising one or more processors configured to:
acquire, before a user enters a vehicle, user voice through a mobile terminal carried by a user:
infer, based on the acquired user voice, a mental state of the user that constitutes a factor negatively affecting driving when the user drives the vehicle; and
perform a process of facilitating a change in the mental state as a process of assisting the user having entered the vehicle, based on mental state information on the mental state inferred based on the user voice that is acquired before the user enters the vehicle.
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