US 12,192,863 B1
Audio signal encoding for device control or content access in telecommunications
Steve McKinnon, Cary, NC (US)
Assigned to Bandwidth Inc., Raleigh, NC (US)
Filed by Bandwidth Inc., Raleigh, NC (US)
Filed on May 1, 2024, as Appl. No. 18/651,756.
Int. Cl. H04L 67/14 (2022.01); G10L 19/018 (2013.01); H04L 67/146 (2022.01); H04W 4/20 (2018.01)
CPC H04W 4/20 (2013.01) [G10L 19/018 (2013.01); H04L 67/146 (2013.01)] 21 Claims
OG exemplary drawing
 
1. A method comprising:
during a telecommunications session involving an interaction system and a telecommunications device:
receiving, by the telecommunications device, an encoded audio signal, wherein the encoded audio signal is associated with a predetermined operation, wherein the encoded audio signal is representative of content access information, wherein the encoded audio signal comprises a set of tones, each tone representing a discrete element of the content access information, and wherein a sequence of the set of tones forms a pattern corresponding to the content access information;
decoding, by the telecommunications device, the encoded audio signal to identify instructions for executing the predetermined operation; and
executing the predetermined operation by the telecommunications device in response to the instructions, wherein execution of the predetermined operation is facilitated through a task coordinator of the telecommunications device, without manual user intervention.