CPC H04M 3/42068 (2013.01) [H04M 3/42042 (2013.01); H04M 3/42059 (2013.01); H04M 3/436 (2013.01); H04W 4/16 (2013.01); H04W 4/90 (2018.02)] | 17 Claims |
1. A method, comprising:
receiving, via a called party device, a call and an identifier associated with a calling party;
responsive to receiving the identifier, querying, via the called party device, for information associated with the calling party, wherein the querying comprises a call name identification (CNAM) query and when the CNAM is not identified querying for an automatic number identification (ANI) of a calling party device; and
in response to receiving the call, receiving, via the called party device, a message comprising an alert intended for the called party device, wherein the message comprises the information and the alert identifying an occurrence of an event associated with an existing order, and wherein the information identifies a name associated with the existing order and information about an item associated with the existing order.
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