| CPC H04M 3/2281 (2013.01) [A61B 5/0205 (2013.01); H04M 2203/6027 (2013.01)] | 20 Claims |
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1. A system, comprising:
a processor coupled to a memory that includes instructions that, when executed by the processor, cause the processor to:
detect an incoming phone call;
analyze the incoming phone call between a caller and a callee in real time with conversational analysis;
classify the incoming phone call as a fraud risk based on the conversational analysis;
trigger monitoring of a physical metric of the callee based on the classification of the incoming call as a fraud risk;
compare the physical metric to a reference physical metric to determine a divergence between the physical metric and the reference physical metric;
detect a sign of distress of the callee based on the divergence;
select an individual associated with the callee after detection of the sign of distress, wherein the individual is selected based on determining availability of a set of individuals; and
send a notification in real time to the individual associated with the callee, wherein the notification reveals the sign of distress to the callee.
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