US 12,192,162 B2
Multi-channel messaging system
Arthur Carroll Chow, Markham (CA); Tae Gyun Moon, North York (CA); Sangeeta Mathew, Mississauga (CA); Darius Braziunas, Toronto (CA); and Dino Paul D'Agostino, Richmond Hill (CA)
Assigned to The Toronto-Dominion Bank, ON (CA)
Filed by The Toronto-Dominion Bank, Toronto (CA)
Filed on Dec. 4, 2023, as Appl. No. 18/528,461.
Application 18/528,461 is a continuation of application No. 17/177,557, filed on Feb. 17, 2021, granted, now 11,876,772.
Prior Publication US 2024/0106789 A1, Mar. 28, 2024
This patent is subject to a terminal disclaimer.
Int. Cl. G06F 15/16 (2006.01); H04L 51/226 (2022.01); H04L 51/56 (2022.01); H04L 51/58 (2022.01); H04W 4/12 (2009.01)
CPC H04L 51/56 (2022.05) [H04L 51/226 (2022.05); H04L 51/58 (2022.05); H04W 4/12 (2013.01)] 20 Claims
OG exemplary drawing
 
11. A computer-implemented method, comprising:
detecting a trigger condition associated with a data record based on monitoring data record operations in connection with the data record;
in response to detecting the trigger condition, generating a first message object for the data record and a related message object, the first message object being associated with at least one compatible access channel and the related message object being associated with a second access channel different from the at least one compatible access channel associated with the first message object;
storing the first message object and related message object in a memory, the first message object being stored in association with a set of one or more message objects for the data record;
detecting a data record operation via a first access channel; and
selecting the first message object from the set based on a real-time determination that the at least one compatible access channel includes the first access channel via which the data record operation is detected; and
causing the first message object to be delivered via the first access channel.