US 12,190,270 B2
Methods and systems for managing an incident
Anushka Srivastava, Bangalore (IN); Debasis Dash, Keshava Nagar (IN); Pradeep Kumar Shanmugavelu, Madurai (IN); and Vivek Ramachandran, Bangalore (IN)
Assigned to HONEYWELL INTERNATIONAL INC., Charlotte, NC (US)
Filed by Honeywell International Inc., Charlotte, NC (US)
Filed on May 16, 2022, as Appl. No. 17/744,868.
Prior Publication US 2023/0368098 A1, Nov. 16, 2023
Int. Cl. G06Q 10/0631 (2023.01); G06F 3/0482 (2013.01); G06Q 50/26 (2024.01)
CPC G06Q 10/06316 (2013.01) [G06F 3/0482 (2013.01); G06Q 50/26 (2013.01)] 14 Claims
OG exemplary drawing
 
12. A system, comprising:
an input/output port configured to receive one or more incidents;
a user interface having a display operatively coupled to the input/output port, the user interface configured to display the one or more incidents in an incident view on the display;
a controller operatively coupled to the input/output port and the user interface, the controller configured to:
display a standard operating procedure associated with a particular incident selected in the incident view, including one or more standard operating procedure steps in a standard operating procedure view on the display;
receive via the user interface a user selection of one of the one or more standard operating procedure steps from the standard operating procedure view;
display an action view on the display that displays two or more categories of assets, each tailored to include assets that are relevant to the particular incident that was selected in the incident view, and that are activatable via the user interface for supporting one or more of the standard operating procedure steps associated with the selected incident, wherein the action view is separate from but concurrently displayed with the standard operating procedure view, the two or more categories of assets displayed in a defined ribbon arranged in a carousel, where the carousel is scrollable via user input from a first category to a last category, and with continued scrolling in the same direction, returning back to the first category;
receive via the user interface user input that scrolls the carousel to display a selected one of the two or more categories of assets via the action view, and in response, display one or more available assets of the selected one of the two or more category of assets in the action view; and
receive via the user interface a user selection of one or more of the available assets of the selected one of the two or more category of assets via the action view, and in response, sending one or more commands to a remote server to activate the selected one or more available assets to respond to the selected one of the one or more of the standard operating procedure steps associated with the selected incident.