US 12,190,104 B2
Resource processing using an intermediary for context-based customization of interaction deliverables
Dave M. Duggal, Glens Falls, NY (US); and William J. Malyk, Guelph (CA)
Assigned to Enterprise Web LLC, Glens Falls, NY (US)
Filed by EnterpriseWeb LLC, Glens Falls, NY (US)
Filed on Nov. 2, 2020, as Appl. No. 17/087,267.
Application 17/087,267 is a continuation of application No. 14/936,020, filed on Nov. 9, 2015, granted, now 10,824,418.
Application 14/936,020 is a continuation of application No. 14/022,033, filed on Sep. 9, 2013, granted, now 9,182,977, issued on Nov. 10, 2015.
Application 14/022,033 is a continuation of application No. 12/698,361, filed on Feb. 2, 2010, granted, now 8,533,675, issued on Sep. 10, 2013.
Claims priority of provisional application 61/149,179, filed on Feb. 2, 2009.
Prior Publication US 2021/0389943 A1, Dec. 16, 2021
Int. Cl. G06F 8/20 (2018.01); G06F 8/70 (2018.01); H04L 67/02 (2022.01)
CPC G06F 8/70 (2013.01) [G06F 8/20 (2013.01); H04L 67/02 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A system for providing an interaction-specific response to a client, the system comprising:
a memory; and
at least one processor coupled to the memory and configured to:
receive an interaction request from the client to perform an activity comprising a set of atomic operations, wherein the interaction request identifies a resource having a resource type, wherein the interaction request comprises in-band context information including at least authentication information and a uniform resource identifier of the resource, and wherein the interaction request further identifies a work order condition resource comprising context information for the activity that alters the set of atomic operations;
in response to determining that the interaction request requires additional context information, retrieve server-side out-of-band context information with the in-band context information;
retrieve the work order condition resource from a remote system and retrieve the context information for the activity from the work order condition resource to determine a next valid atomic action to perform;
perform the next valid atomic action to construct, with a utility determined based on the resource type and using the in-band context information and the server-side out-of-band context information, a custom set of deliverables comprising a custom representation of the resource and a set of identifiers, wherein the custom representation of the resource is distinct from the resource; and
transmit the custom set of deliverables to the client.