CPC H04M 3/4365 (2013.01) [G06N 5/04 (2013.01); G06N 20/00 (2019.01); G06Q 20/3223 (2013.01); G06Q 20/4016 (2013.01); G06Q 20/42 (2013.01); G06Q 40/02 (2013.01); G10L 15/00 (2013.01); G10L 15/22 (2013.01); G10L 2015/088 (2013.01); G10L 2015/223 (2013.01)] | 20 Claims |
1. A method, comprising:
automatically screening, by a user device, a call from a calling device based on user device setting information and whether a phone number associated with the calling device is listed in whitelist information;
analyzing, by the user device and based on screening the call, a transcription of voice input, from the calling device, related to a purpose of the call;
outputting, by the user device, one or more input options that permit a response to the purpose of the call,
wherein outputting the one or more input options comprises:
outputting the one or more input options based on a likelihood that the purpose of the call is fraudulent and based on detecting keywords in the transcription;
detecting, by the user device, a user interaction with a specific input option of the one or more input options; and
performing, by the user device, an action associated with the specific input option based on detecting the user interaction with the specific input option.
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